This section applies to stores using Store Framework (VTEX IO), Legacy CMS Portal or Headless CMS, but not to external stores, which receive a code to use the Nizza platform.

When Live Shopping is successfully installed, it contains four pages in your VTEX Admin:

• Events
• Blocked words
• Global page
• Snack Size Videos

To check if the installation was done correctly, follow the instructions below for your store account type.

In your VTEX Admin, go to Apps and check if Live Shopping is visible, or type Live Shopping in the VTEX Admin global search at the top of the page.

To validate the installation, follow the steps below:

Don't click Save during this steps. You should only do that when you're ready to start transmitting the event.

1. In Site Editor, navigate to the location where the Live Shopping block was installed (Home, Landing, or Category page).
2. Make sure the Live Shopping block is visible.
3. Click the Live Shopping block.
4. Check that the Show component option is displayed. The event must have been turned on in order to show here.
5. Toggle the Show component switch on.
6. Check if the Live Shopping component is correctly rendered in Site Editor. If the component is displayed correctly, this means the app was successfully installed.

We recommend creating a short 5-minute live stream with your team, and everyone who will be using VTEX Live Shopping, including creating, configuring and starting an event, as well as interacting in real time to ensure that all functionalities are installed correctly and work seamlessly with your account. This will help you:

• Gain a clear understanding of the Live Shopping functionalities.
• Have enough time to adjust information, products, and features.
• Identify and solve inconsistencies before a live event.

The objective is to identify possible blockers or challenges before a real live event. Make sure you create a landing page or workspace for the event and share it only with the people involved in the test.