Unable to access VTEX Payment account.
Payments
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ID: 550244
Backlog
Published on3/25/2022
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Last updated on11/25/2022
1 min read
Summary
An error message is displayed when trying to access the VTEX Payment module
Simulation
Trying to access the URL: https://{account}.myvtex.com/admin/payment
Workaround
Check if the registration is correct on the following platforms:
- Master data
- DOCK
- Zoop
- Principals If there is no registration in some of these, force via API.