Transactions with Konduto are taking longer than expected to update status
Payments
•
ID: 541149
Backlog
Published on3/11/2022
•
Last updated on7/10/2023
1 min read
Summary
Automatic retries are getting stuck in some transactions using Kondutor as an anti-fraud provider and taking longer than expected to call a new retry in order to change its status. This is blocking customers' inventory.
Simulation
Unable to simulate, this behavior occurs intermittently.
Workaround
N/A