Transaction stuck in a status prior to the state that it should be
Payments
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ID: 1037765
Backlog
Published on5/22/2024
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Last updated on7/25/2024
1 min read
Summary
The most common case is transaction stuck in authorized when it should be approved, in this scenario the order can't be invoiced.
Simulation
It's not possible to simulate.
Workaround
Support team can call internal APIs to move the transaction forward.