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Known issues
Transaction stuck in a status prior to the state that it should be
Payments
ID: 1037765
Backlog
Published on5/22/2024
Last updated on7/25/2024
1 min read

Summary

The most common case is transaction stuck in authorized when it should be approved, in this scenario the order can't be invoiced.

Simulation

It's not possible to simulate.

Workaround

Support team can call internal APIs to move the transaction forward.

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