The Giftcard payments get stuck in authorized status after any autosettle error in GiftcardHub's request. Even after a retry and successful settlement, the payment status doesn't change.

The message in the transaction interactions is:

Message: Unknown Error on AutoSettleA chamada a 'https://janus-payments-link.vtex.com.br//giftcardproviders//giftcards//transactions//settlements' retornou o status HTTP '()'.

This doesn't depend on the HTTP status returned.

Simulation

N/A

Workaround

Open a ticket soliciting the status update.