The Issuing Bank Special Condition is causing for some BINs the error on checkout page 'Issuer bank for this bank is not accepted'
Payments
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ID: 391549
Backlog
Published on3/25/2022
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Last updated on11/25/2022
1 min read
Summary
Using the special conditions in the payment method to filter the issuer is causing the checkout to display an error "Issuing bank is not accepted". The problem is intermittent and was first noticed when using the Custom Payment Co-branded card but it also happened in the Credit Card Payment Method.
Simulation
N/A
Workaround
Remove the issuing bank's Special condition from the Payment condition.