Menu
Feedback
Start here

Known issues

Known issues
The installments request at the gateway to a merchant other than the marketplace is always done with salesChannel = 1
Payments
ID: 391197
No Fix
Published on3/27/2022
Last updated on2/16/2024
1 min read

Summary

Requests to get external installments at the gateway to a merchant other than the marketplace are always made with salesChannel = 1. The behavior was observed in a Seller-whitelabel scenario for a franchise account, but it also seems applicable to the context of common sellers, to the foreign market.

Expected behavior Requests made from the marketplace to a seller's gateway/merchant must follow the fulfillment endpoint's business policy in order to maintain context.

current behavior Even though the "fulfillment endpoint" is done with salesChannel=2, the installments request is done in the context of salesChannel=1.

Simulation

  1. Choose a seller whose final destination is different from salesChannel=1
  2. Simulate a cart with an item from this seller
  3. Observe the request for installments that is made to the Merchant of this seller.

Workaround

N/A

Contributors
1
Photo of the contributor
+ 1 contributors
Was this helpful?
Yes
No
Suggest Edits (GitHub)
Contributors
1
Photo of the contributor
+ 1 contributors
On this page
Still got questions?
Ask the community
Find solutions and share ideas in the VTEX Community
Join our community
Request VTEX support
For personalized assistance, contact our experts
Open a support ticket
GitHubDeveloper PortalCommunityFeedback