Due to the way the order update flow is executed from any status to canceled, it is possible that the Order system takes a while to register the CancelReason in the order json, causing a brief inconsistency scenario if the Json is consulted or used a few seconds after the cancel action;

A practical example is the use of this field in the vtexcommerce-order-cancelled template, because as the save process may take a while it is possible that the email sending will not deliver this data to the end user because the email sending is asynchronous to the cancellation flow;

not possible to simulate it. But it can be observed in the timeline of a canceled order, once that the cancellationReason property is used in the store template.

In case the failure impacts the get order process, we recommend that a new get be made;