Payment methods displayed at checkout differ from active payment conditions
Payments
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ID: 666469
Backlog
Published on9/27/2022
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Last updated on6/7/2024
1 min read
Summary
This KI is manifested in two ways at checkout:
- Payment Methods do not appear on the checkout page, even when the associated payment condition is active for more than 10 min.
- Payment Methods remain on the checkout page even when the associated payment condition is disabled for more than 10 min.
This is an intermittent issue and there is no evidence of how to reproduce this behavior. There is a greater incidence on customized payment methods.
Simulation
N/A
Workaround
- Resaving the rule.
- Reindexing all payment systems at checkout via API.