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Known issues
Native gift card is adding credit although it returns 500
Payments
ID: 760896
Backlog
Published on2/27/2023
Last updated on5/11/2023
1 min read

Summary

After conducting some empirical tests, we have observed that the /transaction route in the native gift card API, is sometimes returning a 500 error code while adding the credit requested, which is an unexpected behavior. Furthermore, we have noticed that the request is taking longer than expected to receive a response, indicating a timeout behavior. As a result, there is no effective lock in place to ensure that the card balance will not be credited in this scenario.

Simulation

Intermittent behavior.

Workaround

N/A

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