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Known issues
Merchant not being able to open account for some clients in Customer Credit API
Payments
ID: 906509
Backlog
Published on9/25/2023
Last updated on9/25/2023
1 min read

Summary

For some reason, when trying to open a new account for specific clients through the API, it returns the following error:

{ "code": 1099, "message": "The Credit Account is already open." }

In this scenario, the data of the client (Name, document, etc.) has never been used before on any other account.

Simulation

This happens inconsistently, so it will only happen every other attempt.

Workaround

Create the account via Admin UI.

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