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Known issues
Mastercard credit card transactions are being processed as Visa
Payments
ID: 1026263
Backlog
Published on5/2/2024
Last updated on5/2/2024
1 min read

Summary

Some transactions are being mistakenly registered under the Visa brand, when in fact the cards are Mastercard. This issue occurs specifically with new cards, although we can verify that the card's BIN correctly matches the validator regex for the correct brand.

Simulation

We were not able to replicate this issue.

Workaround

N/A

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