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Known issues
Main account is being selected as 'Merchant.Name' in the sub-account environment
Payments
ID: 780767
Backlog
Published on3/29/2023
Last updated on3/29/2023
1 min read

Summary

When a subaccount is processing transactions, the request body is sending the “merchantName” property with the main account’s name. In some cases, because of this behavior, the connector can’t authorize the transactions on their side, causing orders to be lost.

Simulation

In an environment where main account/sub-account is configure, attempt to finish a transaction on the sub-account store.

Workaround

N/A

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