Seller commission updates does not index binded skus
Catalog
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ID: 891162
Backlog
Published on8/31/2023
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Last updated on9/30/2024
1 min read
Summary
When the merchant updates the seller commission on the Seller Management UI the binded skus related to this seller are not automatically indexed.
Our checkout system uses the stockkeepingunitbyid
API to get the updated information of the sku.
On this API we have the object SkuSellers that contains the commission information. But if the sku is not indexed this object gets outdated.
This implicates in the checkout getting the old value for the commission.
Simulation
- Change the seller commission on the Seller Management UI.
- Wait for cache time, around 10min.
- Check that on the checkout simulation that the commission is outdated.
Workaround
To prevent closing orders with the outdated commission value, the merchant can manually index the affected skus.