Fullcleanup May Generate a Timeout
Catalog
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ID: 1228132
Backlog
Published on10/2/2025
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Last updated on10/2/2025
1 min read
Summary
In the /admin/Site/fullcleanup.aspx
interface, using this procedure for accounts with multiple products, brands, or categories generates a timeout, which typically results in a 500 error and no output when performing the operation.
Simulation
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Create over ~5k products in a store. (this is just a rough estimate, it may happen for more or less products than that)
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Try running the delete products & SKUs procedure on the FullCleanUp interface:
.myvtex.com/admin/site/fullcleanup.aspx
A 500 response will be returned along with a timeout error
Workaround
Ask the support team to perform this action.