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Known issues
GET SKU by EAN API returns only active SKUs
Catalog
ID: 699007
Fixed
Published on3/23/2020
Last updated on10/24/2023
1 min read

Summary

When using the https://..com.br/api/catalog_system/pvt/sku/stockkeepingunitbyean/ route, the API response returns the "SKU not Found" or "Dados inconsistentes no cadastro de EAN para esse sku" message when the SKU is inactive or unavailable on the indexer, even when that SKU exists with that EAN in the store.

Simulation

Call route https://..com.br/api/catalog_system/pvt/sku/stockkeepingunitbyean/ for an inactive/unavailable SKU with EAN.

Workaround

Use the GET SKU by RefID or GET SKU by ID routes to obtain the same information.

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