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Known issues
Konduto AF cannot complete a request when the accountId is missing.
Payments
ID: 496298
Backlog
Published on3/3/2022
Last updated on6/20/2023
1 min read

Summary

There's an issue to approve some transactions that is related to the Konduto anti-fraud system. This issue arises when the system fails to make the necessary request due to the absence of the accountId, which is required to retrieve payment information from the account database. You can verify this by examining the "/payment" route, where you will find the node "usedAccountId" with a value of "False" in such cases.

{"name": "usedAccountId","value": "False"}

Furthermore, this problem is commonly observed when a user removes their own card from the MyAccount page immediately after placing an order.

Simulation

Follow the aforementioned step, which involves deleting a card immediately after placing an order utilizing Konduto Antifraud.

Workaround

N/A

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