When calling a refund (in transactions with payout split) the error below can happen with divergent amounts:

(Example)

Vtex.Practices.ExceptionHandling.ValidationException: Value in recipients (45.00) is different than operation value (299.99). at Vtex.PaymentGateway.PaymentSplit.RecipientsBuilder.ValidateRecipientsValue(List`1 recipients, Decimal value)...

Note that this KI is different from the below (calculation issue related to rounding - the values difference is small):

https://help.vtex.com/en/known-issues/error-in-refund-and-capture-operations-with-payout-split-value-in-recipients-is-different-than-operation-value--3Wo9ltN7Ju0ZqVLAQZcd7m

This seems to happen when the cart doesn't have marketplace products but we were not able to simulate this error.

NA, merchants need to request manual refund directly with acquirer.