In some cases, orders placed using the Customer Credit payment method may not correctly display the customData fields in the order JSON processed by OMS, even when the transaction and payment settlement are successfully completed. This behavior is caused by inconsistencies in how customData is transmitted from the orderForm to the final order and can be impacted by apps that update this field or by checkout customizations. As a result, integrations that rely on this data (such as payment terms or specific credit conditions) may fail.

Simulation

N/A

Workaround

N/A