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Known issues
Inability to make partial cancellation with MercadoPagoV1
Payments
ID: 286738
No Fix
Published on6/28/2022
Last updated on2/16/2024
1 min read

Summary

When the partial cancellation is made in a debit payment, the gateway did not make a request to Mercado Pago and consequently the capture request is not made because the status made us understand that the payment was already captured, which means that the money of the customer is not refunded

Simulation

  1. Make a purchase with a debit card using the MercadoPagoV1 connector.
  2. Make a partial cancellation

Workaround

There isn't, it is a limitation of the system.

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