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Known issues
In some cases, Checkout-UI does not show the correct amount to be paid with Customer Credit for 1x installment
Payments
ID: 748320
Backlog
Published on2/6/2023
Last updated on2/6/2023
1 min read

Summary

For a scenario where Customer Credit is used to pay an amount less than the total value of the cart; it shows, for 1x installment in the dropdown, the full amount ignoring debits considered such as paying with another payment method like a gift card.

This is a client-side issue only, therefore, if the user places an order using this option from the dropdown menu, the checkout API will send the correct value to the gateway.

Simulation

  • Make sure the account has payment conditions with 1x installment for customer credit;
  • Go to the payment part in the checkout pipeline, then chose customer credit as a payment method along with a gift card. Hence, notice that the value in the dropdown appears incorrectly.

Workaround

N/A

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