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Known issues
Error when trying to open My Cards
Payments
ID: 370706
Backlog
Published on3/26/2022
Last updated on11/25/2022
1 min read

Summary

Some specific users are receiving the following error message when logging in to My Cards:

"There was an error trying to communicate with the system, try reloading the page."

Simulation

It is a specific and random scenario that happens only with certain users and the store needs to use graphql.

Workaround

N/A

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