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Known issues
Inactive product still appearing on PDP or checkout
Catalog
ID: 542264
Backlog
Published on3/14/2022
Last updated on11/25/2022
1 min read

Summary

Inactivate only the product by API causes the product to remain active for the PDP and checkout

Simulation

  • Given an active product, send via API the flag isActive as false
  • See that in the catalog admin the product is written as inactive
  • Open the product's index info.
  • See that the product is still available for PDP and checkout

Workaround

Deactivate all product SKUs.

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