Menu
Feedback
Start here

Known issues

Known issues
License Manager Access for Sales Channel management is not working.
Catalog
•
ID: 380904
Backlog
Published on1/25/2022
•
Last updated on11/25/2022
1 min read

Summary

At the License Manager configuration, we can select which resource the user can access. The Sales Channels management is not giving access to the Sales Channel configuration page: account.myvtex.com/admin/Site/Store.aspx

Simulation

  • Change a user role to access only the Sales Channels Management:

{"base64":"  ","img":{"width":876,"height":637,"type":"png","mime":"image/png","wUnits":"px","hUnits":"px","length":37885,"url":"https://raw.githubusercontent.com/vtexdocs/known-issues/refs/heads/main/docs/en/known-issues/Catalog/license-manager-access-for-sales-channel-management-is-not-working_1.png"}}

  • Try to access this page: account.myvtex.com/admin/Site/Store.aspx

The page will not be available on the menu:

{"base64":"  ","img":{"width":316,"height":517,"type":"png","mime":"image/png","wUnits":"px","hUnits":"px","length":19325,"url":"https://raw.githubusercontent.com/vtexdocs/known-issues/refs/heads/main/docs/en/known-issues/Catalog/license-manager-access-for-sales-channel-management-is-not-working_2.png"}}

Workaround

Use a role that gives access to all the catalog.

Contributors
2
Photo of the contributor
Photo of the contributor
+ 2 contributors
Was this helpful?
Yes
No
Suggest Edits (GitHub)
Contributors
2
Photo of the contributor
Photo of the contributor
+ 2 contributors
On this page
Still got questions?
Ask the community
Find solutions and share ideas in the VTEX Community
Join our community
Request VTEX support
For personalized assistance, contact our experts
Open a support ticket
GitHubDeveloper PortalCommunityFeedback