For VTEX, every financially approved order has its total amount considered as revenue, including shipping costs and taxes applied to the final product price. All orders that go through this status are included in the invoice, regardless of subsequent cancellation or return.

To understand the invoice, you need to understand the definition of revenue. On VTEX, all orders marked as approved in the Orders module are considered revenue. This includes:

• Order total including shipping and taxes.
• Canceled orders, including those denied by the anti-fraud solution.
• Purchase tests.

All the above cases use the whole platform infrastructure because this is the stage when a customer completes the purchase. This is why these orders are included in the revenue.

An order is marked as approved when the payment is authorized. The process varies based on the payment method used for the order:

• Credit card: The order is marked when the acquirer validates the balance and card information.
• Pix and boleto (Brazil): The order is marked only after payment confirmation.

Once an order is marked as approved, VTEX no longer considers changes to the order for billing purposes.

The financial report includes all approved orders in the period corresponding to the invoice, considering only the environment from which it's exported. If you have multiple environments, you must export a report for each one. After export, the report will be sent to your email shortly.

The Invoices module generates the financial report. To export it, follow the steps below:

1. In the VTEX Admin, click the initial of your email address at the top right corner.
2. Click Billing Invoices, or type Invoices in the search bar.
3. Select the desired invoice.
4. Click Financial Report.

The financial report is static and doesn't change after it's generated. You can access it at any time to view the revenue.

The financial report is in CSV format with several columns detailing each order. To validate the invoice values, apply filters to the columns in the report, following the criteria below:

Use the =SUMIF function in Excel to calculate the total number of orders in different scenarios:

These filters allow you to segment the data and ensure that each order category is accounted for correctly on the invoice.

Although the financial report is the official source for validating invoices, you can compare this information with the order report to get more details about the invoiced orders.

In this section, you will see the process of exporting the generated report, including the formats available for download and how to access it later.

1. In the VTEX Admin, go to Orders > All Orders or type All Orders in the search bar.
2. Filter by Authorized date from the first day of the desired month to the first day of the following month, both at 12:00 AM.
3. Click Use my time zone to disregard the time zone.
4. Click Apply.
5. Click Export.

After downloading the report, use the OrdersIDs to compare the information with the financial report.