Currently we have an issue that it can affect some clients while generating Applications keys.

When the client uses their own SMTP for License Manager template in the message center, the Application Key UI will try to use their SMTP to send the e-mail, but if we have a timeout while sending the e-mail the Application Key won't be generated as well.

The client can change the License manager SMTP in the message center, to configure VTEX SMTP rather than their own SMTP, avoiding the timeout. Or they can only try to solve the issue with their SMTP timeout.