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Known issues
SMS configuration in message centre module returns an error
Post-purchase
ID:
Backlog
Published on5/8/2019
Last updated on12/22/2022
1 min read

Summary

When configuring SMS sending in the message centre module, the UI returns an error message even with the configuration being correct.

Simulation

You need to have the movile APP installed in order to simulate the error.

  1. Access the message centre module
  2. Select the MOVILE SMS option
  3. Type in the phone number to test.

Workaround

Since the configuration is correct, once the SMS is normally sent to the configured phone, the workaround for this scenario involves ignoring the error reply given by the UI and following the next configuration steps.

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