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Known issues
Pick-up points do not work in the delivery simulator in countries that do not use our postal code API
Logistics
ID: 1262007
Unknown
Published on7/24/2025
Last updated on7/24/2025
1 min read

Summary

The delivery simulator does not work with pick-up points in countries that do not use our postal code API.

To check if a country uses our postal code API, you need to contact support.

Simulation

Make a shipping simulation (/admin/logistics#/freight-simulation), and the pickup point will not appear as an option.

Workaround

It will not affect the pickup point operation in the store, and the pickup point should work correctly in the checkout.

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