Pick and Pack Worksheets remain open and cannot be completed
Pick and Pack
•
ID: 1160144
Backlog
Published on10/16/2025
•
Last updated on10/16/2025
1 min read
Summary
The worksheet statuses include pending, to pack, completed, and canceled.
When closing a worksheet, it should reach either the completed or canceled state. A potential issue is that these two final states may not be reached, which would prevent the process from being completed.
This could happen if the items associated with the worksheet haven't been reviewed by the picker or are blocked by pending processes, such as transfers or approvals.
As a result, the worksheet is blocked in a state that does not allow the flow to continue.
Simulation
- The picker accesses the worksheet.
- The picker proceeds to pick each item.
- Once the picking is complete, it means all items in the worksheet are marked as "Picked."
- The worksheet automatically move to the 'Completed' state, but this behavior does not occur.
Workaround
There is no workaround