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Known issues
OrderForm not updating due to Faststore/secure environment out of sync
FastStore
ID: 1056870
Backlog
Published on6/27/2024
Last updated on10/30/2024
1 min read

Summary

Normally, after an order is placed, the orderFormId is not updated, causing items to remain visible in the cart. This issue affects FastStore accounts. This can also happen without closing an order, just on cleaning the cookies and trying to check the secure environment again. This issue may be related to the delay in updating the orderFormId due to changes related to the checkout cookie.

After the gatewayCallback response, the expected scenario would be a new orderFormId cookie for the user. This scenario is broken because the domain of the new cookie does not match the domain of the user's previous cookie (because of the secure domain).

Simulation

  • Complete an order on a Faststore account
  • Return to the home page
  • The items that you just bought will remain in your cart

Workaround

N/A

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