In some cases, when requesting large amounts of data through our scroll endpoint, Master Data will timeout. Executing the first call once more will result in success.

http://api.vtex.com/\{\{accountName\}\}/dataentities/\{\{acronym\}\}/scroll?isCluster=true&_size=250&_fields=email,firstName

Receive a timeout

Timeouts can be mitigated by reducing the first request’s size. This can be done by adjusting the value, in this case from 1000 to 20:

http://api.vtex.com/\{\{accountName\}\}/dataentities/\{\{acronym\}\}/scroll?isCluster=true&_size=1000&_fields=email,firstName

http://api.vtex.com/\{\{accountName\}\}/dataentities/\{\{acronym\}\}/scroll?isCluster=true&_size=250&_fields=email,firstName