Menu
Feedback
Start here

Known issues

Known issues
Master Data V1 entity publishing functioning intermittently
Master Data
ID:
Backlog
Published on7/17/2019
Last updated on12/22/2022
1 min read

Summary

A portion of VTEX accounts have reported being unable to publish any entity successfully. This issue only affects V1 entities and has partially impacted newly created triggers.

Simulation

  • Visit your account’s Dynamic Storage https://{account}.ds.vtexcrm.com.br;
  • Access the Entidade de dados tab and click on the publish entity button (icon is similar to a floppy disk);
  • The system will report that the entity has been successfully published;
  • Click Ok and visit Logs Internos;
  • You will not see your recent entity publishing.

Workaround

Unfortunately there is no workaround at the moment. The team is aware and working on a solution.

Contributors
1
Photo of the contributor
+ 1 contributors
Was this helpful?
Yes
No
Suggest Edits (GitHub)
Contributors
1
Photo of the contributor
+ 1 contributors
On this page
Still got questions?
Ask the community
Find solutions and share ideas in the VTEX Community
Join our community
Request VTEX support
For personalized assistance, contact our experts
Open a support ticket
GitHubDeveloper PortalCommunityFeedback