An issue was observed where the Pick and Pack app login would remain stuck in a loading state, preventing users from accessing the system. After investigation, no errors were found in the application or backend. The issue was related to locally stored browser data such as cookies, cache, or local storage.

Simulation

• Access the app at: https://picking.pickingnpacking.com/
• Attempt to log in using valid credentials.
• The login screen remains loading and does not complete.
  

Workaround

Yes, the following actions can help resolve the issue:

• Clear cookies and site data (including cache and local storage).
• Use the browser in Incognito/Private mode.
• Try accessing from a different browser or device.
• Ensure the system time and time zone are correctly set. These steps refresh the authentication environment and allow successful access.