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Known issues
Inconsistency in transactional email date of orders closed after midnight
Post-purchase
ID:
Backlog
Published on4/24/2018
Last updated on12/22/2022
1 min read

Summary

Orders that are made after midnight UTC may present an extra day in the transactional e-mails of Order closed and Payment Approved.

This scenario happens because of UTC time which may vary according to the local time zone.

Simulation

  • Close an order on 04/23/2018 at 11:56 PM, Brazil time.
  • Note that the transactional e-mail address will be dated 04/24/2018. Your test will have one day more the the actual date.
  • The approved payment email, which is the one that has the delivery date, will also have one more day.
  • In the API, while doing the Get Order, the information will also have UTC date and time, for example: "creationDate": "2018-04-13T02:57:19.2571842+00:00"

Workaround

Today there is no workaround for this problem, but we're working to adjust the scenario.

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