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Known issues
Group by Delivery Method on Sales Performance not working as expected
Analytics
ID: 639294
No Fix
Published on11/30/2022
Last updated on2/16/2024
1 min read

Summary

When try to group by the Delivery Method on the Sales Performance Dash, an error shows up: "Unable to load data. Please click the button below to reload the information."

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Simulation

  1. Try to group by Delivery Method.

Workaround

Use the OMS to extract this data.

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