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Known issues
Gift promotions not working as expected when acting alongside other gift promotion
Pricing & Promotions
ID: 729980
No Fix
Published on1/9/2023
Last updated on2/16/2024
1 min read

Summary

When the account setups two gift promotions to accumulate on the cart the result is not the one expected by the client. Instead of giving the two gifts as a benefit, only one is being applied to the cartlink and is not the most expensive.

Simulation

  1. Create two gift promotions and check them to allow accumulate (the gifts must be different)
  2. Create a cart scenario where both promotions should apply.
  3. Check that only one gift is appearing on the cart (and it can be not the most expensive one)

Workaround

No workaround.

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