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Known issues
Error exporting prices with metadata
Pricing & Promotions
ID: 860290
Backlog
Published on7/12/2023
Last updated on7/12/2023
1 min read

Summary

Sometimes when trying to export the prices with the metadata option enabled and without using filters, an error can occur. Checking the message on devTools something similar to "Polly broken circuit on service..." will appear.

This error happens due to throttling on the catalog module when trying to retrieve the metadata for a lot of skus.

Simulation

  1. Export the prices with metadata without using any filters;
  2. Sometimes an error message will appear;
  3. Check on inspect devtools if the message is similar to the one above.

Workaround

Use the filters to reduce the amount of skus on the spreadsheet and the catalog module return the data without problems.

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