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Known issues
Error exporting entity with too many documents
Storage
ID: 857894
Backlog
Published on7/7/2023
Last updated on7/7/2023
1 min read

Summary

Exporting a large number of documents from an entity results in excessive processing, causing errors in the process queue and preventing the export of the document list.

Simulation

  1. Access the Master Data CRM platform and navigate to the desired entity's form.
  2. Locate the "Export XLS" button within the interface and click on it.
  3. Locate and click on the "Export XLS" button.
  4. Initiate the export process by confirming the selection and starting the export.
  5. To monitor the progress of the export, navigate to the Applications tab within the platform.
  6. Look for the "Exports" button and click on it to view the list ongoing.
  7. Observe the export status, and check for any errors or issues encountered during the export process.

Workaround

A workaround for this issue is to utilize the scroll API.

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