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Error 'Date to' must be greater than 'Date from' when creating pricing rules
Pricing & Promotions
ID: 1114921
Backlog
Published on10/10/2024
Last updated on10/10/2024
1 min read

Summary

When creating a new price rule at https://{accountName}.myvtex.com/admin/pricing/#/trade-policies-rules the merchant can select the date range this rule will apply. Sometimes the error "TO value must be greater than FROM" appears when selecting an end date, even when the value is already greater.

Simulation

  1. Go to price rules
  2. Create a new rule with a valid date range (select a week range for instance)
  3. Check that the error will appear.

Workaround

Selecting greater end dates usually solves the problem (like a year ahead).

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