Menu
Feedback
Start here

Known issues

Known issues
Different payment value when mixing the types of sellers for the same seller in a cart
Checkout
ID: 821741
Backlog
Published on5/8/2023
Last updated on5/8/2023
1 min read

Summary

In cases where a seller acts as a white-label seller and as a regular seller for different items in the same cart, the payment amount will be with the shipping value doubled.

Simulation

  • Add an item fulfilled by a seller's white label in the cart;
  • Add another item from the same seller but as a regular seller;
  • Place the order; you will see different values in the order and transaction.

Workaround

Refrain from mixing the types of sellers for the same seller.

Contributors
1
Photo of the contributor
+ 1 contributors
Was this helpful?
Yes
No
Suggest Edits (GitHub)
Contributors
1
Photo of the contributor
+ 1 contributors
On this page
Still got questions?
Ask the community
Find solutions and share ideas in the VTEX Community
Join our community
Request VTEX support
For personalized assistance, contact our experts
Open a support ticket
GitHubDeveloper PortalCommunityFeedback