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Known issues
Deleted banners may remain retrievable in the Banners route of IS API
Intelligent Search
ID: 1295586
Backlog
Published on9/22/2025
Last updated on9/22/2025
1 min read

Summary

Deleted banners may still be retrieved in the Banners route in the Intelligent Search API, even though it does not retrieved in the Admin > Banners.

Simulation

Follow the steps hereafter to simulate the scenario:

  1. Execute the route Get list of banners registered for query.
  2. The route retrieves the banners related to a search/filter.
  3. In the Admin > Banners, search for one of the banners retrieved in the API.
  4. The banner search will return no results.

Workaround

Open a ticket with the CX team and include evidence to request the full deletion of the banner.

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