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Known issues
Deleted banner may still appear on PLP
Intelligent Search
ID: 1295586
Backlog
Published on9/22/2025
Last updated on9/22/2025
1 min read

Summary

Deleted banner may still appear in PLP and retrieved in the Banners route in the Intelligent Search API, even though it does not appear in the Admin > Banners anymore**.**

Simulation

Follow the steps hereafter to simulate the scenario:

  1. Execute the route Get list of banners registered for query using a search/filter that matches the deleted banner_._
  2. The route retrieves the banner.
  3. In the Admin > Banners, search for the banner retrieved in the API.
  4. The banner search returns no results.

Workaround

Open a ticket with the CX team and include evidence to request the full deletion of the banner.

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