Menu
Feedback
Start here

Known issues

Known issues
Customized cluster expression not working on free shipping promotion + Default saleschannel (1)
Pricing & Promotions
ID: 334027
No Fix
Published on3/16/2022
Last updated on2/16/2024
1 min read

Summary

Currently customized cluster expressions are not working on free shipping type promotions.

Simulation

  1. Create a customized cluster expression on MasterData

  2. Create a cluster promotion (https://help.vtex.com/pt/tutorial/criando-promocao-para-um-cluster-de-clientes--tutorials_342) in which the promotion type is a Free Shipping benefit.

  3. The promotion should use a SC that is not the default of the store.

  4. Try to log with an user that is valid for this cluster and add a valid product for it on the cart (the benefit will not be applied).

Workaround

Use a default cluster expression on the promotions settings, like isCorportate.

Contributors
1
Photo of the contributor
+ 1 contributors
Was this helpful?
Yes
No
Suggest Edits (GitHub)
Contributors
1
Photo of the contributor
+ 1 contributors
On this page
Still got questions?
Ask the community
Find solutions and share ideas in the VTEX Community
Join our community
Request VTEX support
For personalized assistance, contact our experts
Open a support ticket
GitHubDeveloper PortalCommunityFeedback