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Known issues
Customer information being lost when it has some order with 'profileErrorOnLoading'
Checkout
ID: 340036
Backlog
Published on6/27/2023
Last updated on6/27/2023
1 min read

Summary

When the order has "profileErrorOnLoading=true", the expected behavior is that the customer profile, address, and credit card won't be saved/updated on the Profile System.

The problem is that the checkout is still making some requests to register the buyer's e-mail, naturally, without sending other fields like name and phone. So, if the customer is already registered in the store, these fields are cleared, and the customer data is lost.

Simulation

We can't simulate the behavior since the "profileErrorOnLoading" is just for unexpected exceptions.

Workaround

N/A

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