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Known issues
City and state are not sent to PayPalPlus when there is only pickup address available
Checkout
ID: 836025
Fixed
Published on6/1/2023
Last updated on9/12/2023
1 min read

Summary

The fields "city" and "state" are not sent to PayPalPlus when the shopper adds only a pickup address to the cart, making the payment method not load.

Simulation

  • Add products to the cart;
  • Go to Shipping step;
  • Select "Pick up in store", add the postal code, and select a store;
  • Click on "Go to payment" and select the Credit card from PayPalPlus.

Workaround

Select "Delivery", add the postal code, and the change to "Pick up in store".

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