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Known issues
Checkout incorrectly sending item details to transaction
Checkout
ID: 535859
No Fix
Published on3/4/2022
Last updated on2/16/2024
1 min read

Summary

Simulation

The user places an order that is divided into three sellers, being Seller 1 (marketplace), Seller A and Seller B, both WL;

Seller B does not have its own means of payment and uses the payment of seller 1 (marketplace), whereas Seller A has its own means of payment;

The payment and transaction are correctly registered with the corresponding merchants, in this case Seller 1 and Seller A;

However, when looking at the transaction detail in Seller 1, it will be possible to see the total amount of the payment made to Seller 1 and B, and the detail of the item sold by Seller 1 that is the seller where the transaction is linked; the Seller B item will not be considered in the transaction detail;

Workaround

N/A

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