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Known issues
Checkout does not accept ZIP code with 3 digits or less
Shopping
ID:
Backlog
Published on7/31/2018
Last updated on12/22/2022
1 min read

Summary

Currently, the accepted minimum zip code size in the order completion process is 4 digits. As a result, US ZIP codes with 3 digits end up being blocked at the checkout.

Simulation

  1. Set up your logistics with 3-digit ZIP codes.
  2. Create a cart.
  3. Proceed to the shipping step and enter a 3-digit ZIP code.

Workaround

There is currently no workaround for this scenario.

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