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Known issues
Checkout API may not group packages when two or more sellers can fulfill
Checkout
ID: 802156
Backlog
Published on5/3/2023
Last updated on5/8/2023
1 min read

Summary

When two or more sellers can fulfill a cart with more than one item, Checkout API may not group packages selecting different sellers for each product. This increases the shipping value for the shopper.

This behavior was noticed when two items were added to the cart; one of the items could be fulfilled by only one seller, and a package split happened even though the other item could be fulfilled by the same seller. But it's not limited to thethis scenatrio.

Simulation

There is no easy way to replicate the scenario, but refer to orders/cart where the issue happened.

Workaround

N/A

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