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Known issues
Catalog translations not reflecting on the frontend
Catalog
ID: 861892
Backlog
Published on9/15/2025
Last updated on9/15/2025
1 min read

Summary

When the merchant performs an action on the Messages app in order to have some product data translated on the frontend, this action is not actually reflected in the storefront.

Simulation

  1. Make a change on the Messages app;
  2. Notice on the IndexedInfo that the field GenerateAndSaveTranslationsDocument is set as false;
  3. Do not reindex the product;
  4. Check that the change did not reflect on the translated website.

Workaround

In order to force the translations reindex for a product, use the following API request:

curl --request POST 'https://{accountName}.vtexcommercestable.com.br/api/notificator/changenotification/{productId}/translation' --header 'VtexIdclientAutCookie: {VtexIdclientAutCookie}'

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