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Known issues
Carts created from order replacement do not receive promotions correctly
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ID: 473424
Backlog
Published on10/20/2023
Last updated on10/20/2023
1 min read

Summary

Carts created from existing orders through the "replace orders" functionality presented on the "my orders" page are restricted to the original promotion, but without considering that the same promotion can apply to different contexts, such as different payment methods or shipping options.

Simulation

  • Have a promotion for multiple payment methods
  • Close the order by paying with "A", which must have a discount
  • On my orders screen, choose to change the order payment method
  • Back to the cart, choose to pay with "B"
  • The discount will not be shown

Workaround

N/A

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